Our company

History

The constant and daily goal of our company HQP FACILITY SERVICES is to provide high quality services intertwined with the needs of its customers at very competitive prices based on the domestic market. For this reason, our company HQP FACILITY SERVICES constantly invests in the acquisition, integration and updating of know-how. At the same time, our company HQP FACILITY SERVICES can combine its excellent organization and infrastructure with its well-trained and specialized staff, while, at the same time, it is able to utilize the possibilities of innovative technological solutions.

As a culmination of these efforts, our company HQP FACILITY SERVICES has developed an integrated service delivery system by application branch (e.g., cleaning services, decontamination, disinfection and rodenticide services, etc.) and maintains a leading position in the market. Finally, our company HQP FACILITY SERVICES, developing innovative products and basing its reputation on the reliability, innovation, quality, and value of its services, has already created a permanent and satisfied clientele, which motivates it to constantly evolve and harmonize with the data of each time.

Strategic aim

The permanent and strategic goal of our company HQP FACILITY SERVICES is to establish it in a leading position in the field of providing Facility Management services by providing solutions to operational issues, which are an integral part of everyday life. At the same time, our company HQP FACILITY SERVICES assumes the role of a single provider of smart services (e.g., construction, maintenance, renovation and/or repair of real estate, preparation of technical autopsy reports – budgets, etc.), with the aim of quality meeting the specialized needs of its customers.

This strategic goal of our company HQP FACILITY SERVICES is the driving force in combination with the evaluations of its customers and the trust they show in undertaking each project, to constantly proceed with immediate development and updating of its high-quality services. It is worth noting that the wide range of its field of activities is not able to prevent our company HQP FACILITY SERVICES from belonging to the most organized and rapidly developing Greek Facility Management service providers, while, at the same time, it is able to guarantee the high quality of its services.

Administration’s commitment

Our company HQP FACILITY SERVICES is committed to providing high quality services, adapted to the latest market requirements.

The realization of this goal is achieved with the coordinated efforts of the Management and executives of our company HQP FACILITY SERVICES:

To create a climate of responsibility and cooperation of its staff
To establish its optimal organizational structure
For the establishment of administrative procedures for its operation

The responsibility of drawing up the quality policy and the administrative control of its implementation are the responsibilities of the General Manager of our company HQP FACILITY SERVICES, who collaborates daily with the other members of the Board of Directors. The Board of Directors of our company HQP FACILTIY SERVICES is made up of a group of highly trained executives who specialize in their fields and guarantee the smooth and orderly operation of their departments, while for any issue that may arise, they contact the General Manager directly for its timely resolution. The supervision of the departments is a very important process of our company HQP FACILITY SERVICES, as well as the continuous evaluation of all personnel, with the aim of smoothing the daily life and achieving functionality.

Customer focus

Our company HQP FACILITY SERVICES, with the help of its highly trained executives, as well as its external specialist partners:

Analyzes and evaluates the needs of its customers.
Ensures that these needs are compatible with existing legislation, where and when it exists.
Converts its clients’ requirements into goals.
Plans the implementation of these goals.

In this way, our company HQP FACILITY SERVICES aims to satisfy the needs of its customers quantitatively, temporally and, above all, qualitatively. However, if our company HQP FACILITY SERVICES subsequently finds that there are complaints and/or problems, it ensures through appropriate corrective and/or preventive actions and interventions, on the one hand, that the customer is satisfied, and on the other hand, that any existing problems do not recur. Thus, our company HQP FACILITY SERVICES operates as a customer-centric company, putting as its primary concern the satisfaction of its customers and the achievement of their goals immediately and efficiently with quality, consistency, and professionalism.